Privacy Policy

This policy explains how Star Register collects, uses, stores, shares and protects your personal information, as well as your rights regarding your personal data.

Last Updated Date: October 15, 2023

Effective Date: October 15, 2023

Introduction

Welcome to Star Register products and services! We fully recognize the importance of your personal information, and we will implement corresponding security protection measures in compliance with applicable laws and regulations to safeguard your personal data safely and controllably.

This Privacy Policy applies to all products and services provided by Star Register, including but not limited to our official website, mobile applications, mini-programs and other related platforms.

Please read and fully understand this policy carefully before using our products or services. If you have any questions regarding this policy, please contact us through the channels provided at the end of this document.

How We Collect Your Information

We only collect information necessary to implement product functions in accordance with the principles of legality, legitimacy and necessity.

1. Information You Provide Directly

  • Account Information: When you register a Star Register account, we collect your mobile phone number, email address, username and password.
  • Personal Profile: Voluntarily submitted personal data during service use, such as nickname, avatar, birthday, preference tags and other profile content.
  • Transaction Information: When you purchase our paid products or services, we collect transaction records including order details and payment related information.
  • Communication Records: When you contact customer service or participate in user surveys, we retain your consultation content and communication logs.

2. Information Automatically Collected When You Use Services

  • Device Information: Device model, operating system version, unique device identifiers (IMEI, device serial number, OAID, MEID, Android ID, IMSI, GUID, MAC address, SIM serial number, installed application list, etc.).
  • Log Data: Technical logs automatically generated during service access, including access time, visited pages, IP address and browsing behavior.
  • Location Information: When you enable location-based features, we may collect and process your real-time geographic location data.
  • Storage Permission: We will request storage access to read external storage (SD card) data for local image and file storage functions.
  • Cookies and Similar Technologies: We use Cookies and related tracking technologies to deliver, secure and optimize our services.
  • Integrated Third-Party SDK: SDK Name: Unified Supplementary Device Identifier Calling SDK, Developer: China Academy of Information and Communications Technology, SDK Privacy Policy Link: https://www.msa-alliance.cn/col.jsp?id=122, Purpose: Data statistics and personalized content recommendation.

Important Notice: We will only collect and use your personal information for the purposes stated below:

  • Provide, maintain and upgrade our products and services
  • Protect you, other users and our platform security
  • Fulfill legal and regulatory obligations

How We Use Your Information

Your personal information will be utilized for the following legitimate purposes:

Purpose Description
Service Delivery Use your submitted data to provide, maintain and iterate our products and functions.
Identity Verification Verify your identity and prevent unauthorized account access.
Customer Support Respond to your inquiries, service requests and feedback submissions.
Personalized Experience Deliver customized content, features and recommendations based on your preferences.
Security Protection Detect, prevent and resolve fraud, abuse, security risks and technical failures.
Legal Compliance Comply with applicable laws, legal procedures and official government requirements.

Sharing, Transferring and Public Disclosure of Your Information

We will never share your personal information with any third-party company, organization or individual, except under the following circumstances:

1. Sharing with Your Explicit Consent

We will share your personal data with external parties only after obtaining your clear and voluntary consent.

2. Sharing Required by Law

We may disclose your personal information in response to legal provisions, litigation dispute resolution demands, or official requests from administrative and judicial authorities.

3. Sharing with Authorized Partners

Certain services are delivered by our authorized partners to fulfill the purposes declared in this policy. We may share limited necessary personal information with partners to optimize customer service and user experience. Data sharing will only occur for legal, legitimate, specific and clearly defined objectives, and we only provide the minimum data required for service delivery.

4. Data Transfer

We will not transfer your personal information to any external entity, except in the following scenarios:

  • Data transfer approved by your explicit consent;
  • In case of merger, acquisition or bankruptcy liquidation involving personal information transfer: we will require the new entity holding your data to remain bound by this Privacy Policy. Otherwise, the new entity must re-obtain your authorization before processing your personal data.

5. Public Disclosure

We will only publicly disclose your personal information under the following conditions:

  • After receiving your explicit consent;
  • Mandatory legal disclosure: When required by laws, judicial proceedings or compulsory demands from competent government authorities.

How We Protect Your Information

We have implemented industry-standard security safeguards to protect your submitted personal information against unauthorized access, public disclosure, misuse, modification, damage or loss.

1. Technical Security Measures

  • We adopt encryption technologies to ensure data confidentiality;
  • We deploy trusted defense mechanisms to resist malicious network attacks;
  • We implement strict access control systems to restrict personal data access to authorized staff only.

2. Administrative Security Controls

  • All employees with potential access to your data are subject to strict management: tiered permission controls based on job responsibilities, signed non-disclosure agreements and real-time operation monitoring;
  • We conduct regular information security and privacy protection training to raise staff awareness of personal data protection obligations.

3. Personal Information Security Incident Handling

In the event of a personal data security breach, we will notify you promptly in compliance with legal requirements, including basic incident overview, potential impact, disposal measures taken or to be implemented, risk prevention recommendations and available remedies.

Your Rights to Personal Information

In accordance with applicable Chinese laws and regulations, you hold the following rights concerning your personal data:

Rights Explanation
Right of Access You have the right to access your stored personal information, subject to legal exceptions.
Right of Rectification You may request correction if any personal information we process is inaccurate or incomplete.
Right of Erasure You have the right to request deletion of your personal data under specific legal circumstances.
Right to Withdraw Consent You may revoke all authorizations for us to continue collecting your personal information by account cancellation.
Account Cancellation Right You may cancel your registered account at any time without unreasonable restrictions.
Right to File Complaints You have the right to submit complaints to competent regulatory authorities if your personal information rights are infringed.

To exercise any of the above rights, please contact us via the channels listed at the end of this policy. We will respond to your formal request within 15 working days.

Minor Protection

We attach great importance to the protection of personal information of minors. In accordance with relevant laws and regulations, if you are under 18 years of age, you must obtain prior consent from your parents or legal guardians before using our services.

If we discover that we have collected minor personal information without verifiable parental consent, we will delete the relevant data as soon as possible.

Cross-Border Transfer of Your Information

All personal information collected and generated during our operations within the People's Republic of China will be stored domestically, except for the following scenarios:

  • Explicit provisions stipulated by applicable laws and regulations;
  • Cross-border data transfer authorized by your explicit consent;
  • Voluntary cross-border transactions initiated by you through internet services.

For the above exceptional cases, we will ensure adequate protection of your personal information consistent with this Privacy Policy.

Updates to This Policy

This Privacy Policy may be revised periodically. We will not reduce your legal rights under this policy without your explicit consent.

All revisions to this policy will be published on this page. For material policy changes, we will issue prominent notifications through official website announcements, APP push notifications and other channels.

Material Policy Changes Include But Are Not Limited To:

  • Fundamental changes to our service model, including purposes of data processing, types of collected personal information and data usage methods;
  • Major adjustments to ownership structure or organizational framework, such as business restructuring, bankruptcy or acquisition leading to entity ownership changes;
  • Material changes to third-party recipients of shared, transferred or publicly disclosed personal information;
  • Significant revisions to your rights related to personal information processing and their exercise procedures;
  • Changes to the responsible data security department, contact channels and complaint handling pathways;
  • High-risk conclusions issued from personal information security impact assessments.

Historical versions of this Privacy Policy will be archived for your review.

How To Contact Us

If you have any questions, comments or suggestions regarding this Privacy Policy, or wish to exercise your personal information rights, please reach out to us through the following channel:

Email Address

privacy@starregister-tech.com

Under normal circumstances, we will reply to your inquiries, feedback or formal requests within 15 working days upon receipt.

All trademarks, legal rights and final interpretation rights of Star Register belong to Star Register (Xi'an) Technology Co., Ltd.